Shipping & Delivery Policy

At LEONARISE, we want you to have a clear understanding of how your order will be prepared, shipped, and delivered.

The following information explains our shipping arrangements, estimated delivery schedules, and the assistance available if you encounter a delivery issue.

1. Preparing Your Order

Once your payment has been successfully confirmed, our team will begin preparing your purchase for shipment.

Most orders are processed within 1–3 business days.

Business days generally exclude weekends and public holidays.

During peak shopping periods, holidays, or unusually high order volumes, additional processing time may be required.

After your package has been dispatched, shipping confirmation and tracking details will be provided when available.

2. Estimated Shipping Time

Our standard estimated delivery timeframe is 14–21 days after dispatch.

Please be aware that this estimate does not include the initial order processing period.

Actual delivery times depend on your shipping destination, local delivery services, customs procedures, and other logistical circumstances.

The estimated 14–21 day delivery period is provided for reference and is not a guaranteed delivery commitment.

Shipping schedules may be affected by:

• International transportation arrangements

• Customs inspections or clearance procedures

• Local carrier operations and delivery delays

• Extreme weather or other unexpected disruptions

• Public holidays and seasonal shipping demand

• Incomplete or inaccurate recipient information

We appreciate your patience if unexpected circumstances affect your shipment.

3. Shipping Costs & Free Delivery

LEONARISE offers the following standard shipping rates:

Order Subtotal	Shipping Cost
$0.00–$59.99	$7.99
$60.00 and above	FREE

Shipping eligibility is determined by the applicable order subtotal shown during checkout.

All shipping charges will be displayed before you submit your payment.

We may occasionally introduce special shipping offers. Any applicable promotional conditions will be communicated at the time of purchase.

4. Tracking Your Package

When tracking is available, you will receive a shipping confirmation containing the information needed to follow your shipment.

Please allow some time after dispatch for the carrier to register your package and update its tracking status.

Tracking updates may not appear immediately, particularly during international transportation or customs processing.

If you need assistance understanding your tracking information, our customer service team is available to help.

5. Delivery Address & Order Details

Customers are responsible for providing accurate and complete shipping information when placing an order.

Before confirming your purchase, please review your:

• Recipient name

• Street address and apartment or unit number, if applicable

• City, state, and postal code

• Contact number

If you discover an error after completing your order, please email service@leonarise.com as soon as possible.

We will attempt to assist with your request where possible. However, address changes or order modifications may not be possible once processing or shipping has begun.

6. Delivery Problems & Package Concerns

We understand that delivery issues can occasionally occur.

If your order arrives with visible damage, contains an incorrect product, or appears to be missing an item, please contact our support team promptly.

To help us review the situation, include your order number, a brief explanation of the problem, and relevant photographs of the item and packaging when available.

For packages marked as delivered but not received:

We recommend checking your delivery area, asking household members if they accepted the package, and contacting the shipping carrier for additional delivery information.

You may also contact LEONARISE customer support for assistance in reviewing the shipment status.

Each reported issue will be assessed based on the available order and delivery information and our applicable customer service policies.

7. Customer Service & Shipping Inquiries

If you have questions regarding shipping charges, estimated delivery times, tracking information, or an existing shipment, please reach out to our team.

Customer Service Email: service@leonarise.com

We generally respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.

8. Business Operator

LEONARISE is operated by BLOOM GOODS INC.

Legal Company Name: BLOOM GOODS INC

Employer Identification Number (EIN): 42-4731769

Company Address:
1531 E BRADFORD PKWY STE 200, SPRINGFIELD, MO 65804, United States

Email: service@leonarise.com

9. Policy Revisions

LEONARISE may revise this Shipping & Delivery Policy when operational requirements, delivery arrangements, or applicable regulations change.

The latest version published on our website will reflect our current shipping practices. Any changes will be applied subject to applicable laws and consumer rights.

Thank you for shopping with LEONARISE.