PAYMENT POLICY
Payment Policy
At LEONARISE, we want customers to enjoy a convenient and reliable shopping experience. We provide clear payment information so you can understand how transactions are completed and managed when purchasing from our online store.
Please review the following guidelines before submitting your order.
1. Choosing a Payment Method
The payment options supported for your purchase will be presented during checkout.
Depending on your country, region, and the payment services available, these may include:
-
Credit cards supported by our payment providers
-
Debit cards supported by our payment providers
-
PayPal and other available digital payment services
-
Additional payment options displayed at checkout
The availability of individual payment methods may vary based on your location, device, or payment provider.
Only payment methods displayed during checkout can be used to complete your purchase.
2. How Your Transaction Is Completed
When you confirm a purchase through LEONARISE, your payment is handled by the applicable third-party payment processing service.
By submitting your order, you authorize the selected payment provider to charge the total amount presented at checkout.
Transactions may undergo authorization checks, identity verification, or security screening before approval.
Additional confirmation may occasionally be required by your bank or payment provider.
An order will not be considered successfully paid until the payment has been authorized.
3. Understanding Currency Conversion
Product prices and order totals are displayed in the currency applicable to your checkout session.
If your card or payment account uses a different currency, your financial institution may convert the transaction amount.
The exchange rate applied and any international transaction or conversion fees are determined by your payment provider.
LEONARISE does not control exchange rates or additional fees charged by banks and payment providers.
We recommend reviewing the final payment amount before confirming your purchase.
4. If a Payment Cannot Be Completed
Payments may occasionally fail or be declined for reasons unrelated to your order.
If you experience a payment issue, please consider the following:
-
Confirm that your card or payment information is correct.
-
Verify that your payment method has not expired.
-
Check whether sufficient funds or available credit remain.
-
Ensure your billing details match those registered with your payment provider.
-
Contact your bank if additional authorization is required.
You may also select another supported payment method if one is available.
Orders associated with unsuccessful payments may remain unconfirmed until the payment issue is resolved.
5. Purchase Confirmation
Following a successful transaction, an order confirmation will generally be sent using the email address provided during checkout.
This confirmation contains information about your purchase and can be used when contacting customer support.
If your account shows a payment charge but you have not received an order confirmation, please contact our team for assistance.
When making an inquiry, include any available order reference or transaction information.
For security reasons, please never send complete card numbers, card security codes, or payment passwords to our customer service email.
6. Payment Data & Transaction Security
LEONARISE works with third-party payment service providers to process online payments.
Depending on the payment method selected, your financial information may be transmitted directly to the relevant provider and handled under its security standards and privacy practices.
We do not require customers to provide their complete payment card details directly to our customer support team.
While reasonable measures are taken to support secure transactions, electronic payments and online communications cannot be guaranteed to be entirely risk-free.
If you identify any suspicious or unauthorized transaction, please notify your bank or payment provider immediately.
7. Refunds to Your Payment Account
Refund eligibility is determined according to our Return & Refund Policy.
When a refund is approved, the payment will generally be returned to the original payment method used for the purchase.
After the refund has been processed, your bank, card issuer, or payment service provider may require additional time to make the funds available.
The final posting time depends on the financial institution involved.
Please refer to our Return & Refund Policy for further details about applicable refund conditions.
8. Questions About Payments
If you need assistance with a payment, transaction confirmation, or checkout issue, our customer service team is available to help.
Customer Support Email: service@leonarise.com
We generally respond to inquiries within 1–2 business days, excluding weekends and public holidays.
9. Company & Operator Information
Website: leonarise.com
Legal Business Name: BLOOM GOODS INC
Employer Identification Number (EIN): 42-4731769
Company Address:
1531 E BRADFORD PKWY STE 200, SPRINGFIELD, MO 65804, United States
Email: service@leonarise.com
10. Changes to This Policy
LEONARISE may revise this Payment Policy to reflect changes in payment procedures, available payment services, or applicable legal requirements.
The updated version will be published on this page. Any changes will remain subject to applicable laws and customer rights.